Confirm the current store
After signing in, confirm the store shown in the sidebar. Imported inventory will be assigned to that store.
Retail operations guide
Help center
Confirm your store, import data, and complete your first sale. Contact support whenever you need help.
Complete these four steps first
Test with a small set of real data before importing everything.
Import products and inventory
Download the product template, enter a few real products, then verify the products and stock movements after import.
Import customers when needed
Customer data is optional for sales. Import it after products and inventory are verified.
Complete your first sale
Sell one in-stock product, then verify the sale, inventory, and reports.
Import data with official templates
Complete the downloaded template in Excel or compatible spreadsheet software. Do not change the header row or remove required columns.
Products and opening inventory
Import product names, prices, barcodes, variants, and opening inventory for the current store.
Opening inventory creates a stock receipt in the inventory historyCustomer data
Import customer names, phone numbers, loyalty tiers, points, birthdays, and related data.
Existing phone numbers are skippedVerify the import
Once these records agree, you can begin normal operations.
- 1
Product catalog
Check product count, names, prices, and barcodes.
- 2
Stock movements
Confirm that opening inventory belongs to the correct store.
- 3
Complete a sale
Complete one sale and confirm that inventory is reduced.
- 4
Reports & insights
Confirm that sales, units, and inventory changes match the sale.
Direct support
What to include when contacting support
Include your registration email, store name, and a screenshot. Remove customer phone numbers and other sensitive data before sending files.